Refund policy
Corvus 1-Year Limited Warranty
Corvus stands behind the quality of our products. We individually package and inspect each component before it leaves our facility, and we expect them to perform reliably through normal use. If any part of your Corvus system is defective due to manufacturing issues within the first year of purchase, we will work with you to repair or replace the affected components.
What’s Covered
- Manufacturing defects in materials or workmanship
- Components missing from the kit upon delivery
- Severe degradation or failure of components during normal, intended use within one year of purchase
For warranty evaluation, we may request photos documenting the issue to help us verify the defect.
What’s Not Covered
This warranty does not cover:
- Damage caused by abuse, misuse, or unauthorized modification
- Damage resulting from improper installation or operation
- Negligent handling or accidental damage, including damage due to severe drops or impact
- Cosmetic wear that does not affect performance
- Lost, stolen, or intentionally removed components
How to File a Warranty Claim
If you believe you have a warranty issue or simply have a question about eligibility, please contact us at:
Please include:
- Your order number
- Description of the issue
- Photos of the damage (if applicable)
We aim to respond promptly and handle claims fairly — our goal is to keep your Corvus system functional and reliable.
Limitations
This warranty applies only to the original purchaser and is not transferable. Corvus reserves the right to repair, replace, or deny warranty claims at our discretion based on the nature of the reported issue.
General Liability Disclaimer
Corvus is not liable for any indirect, incidental, consequential, or special damages arising from the use or inability to use our products, including but not limited to damages to equipment stored using our foam system. Corvus’s total liability under this warranty is strictly limited to the repair or replacement of defective components as described above.